We're Hiring: Sales Coordinator

Join team skinflint 

We’re Europe’s leading vintage lighting retailer and we’re on a mission to salvage, save and restore vintage lights that would otherwise go to landfill. We’re now looking for a Sales Coordinator to coordinate the day to day running of our UK and international sales. You’ll work closely with our studio and workshop teams across our commercial, private, and prop-hire markets, getting to know our niche vintage lighting range from a sales and operational perspective. You’ll handle everything from phone and email communications with clients, to organising shipping with our delivery partners. 

What you’ll be doing

• You’ll coordinate the seamless running of our sales, from initial point of contact, to purchase, delivery and aftercare. 
• You’ll ensure we maintain exceptional customer service and satisfaction, ensuring we constantly evolve as an industry leader. 
• You’ll build an in-depth understanding of our vintage lights and the accompanying technical lighting lingo, able to confidently advise clients. 
• You’ll play a key role in bridging the gap between our studio and workshop teams, working collaboratively to coordinate with all departments across the business. 
• You’ll be office-based, answering calls, emails, and doors to clients from around the world. 
• You’ll follow and coordinate our client liaison and sales strategy, working closely with the wider sales team. 
• You’ll liaise with the workshop team to understand product availability and lead times. 
• You’ll generate and accurately distribute paperwork for sales and shipping quotations, organising, and despatching deliveries to our customers. 
• You’ll communicate with clients on a proactive and reactive basis, confidently advising on our vintage lights, from Art Deco eras to Czech Glassware. 
• You’ll request and monitor client feedback, overseeing product issues and complaints, ensuring they’re managed effectively.

Who you are

• You’ll be great at prioritising, able to confidently spin lots of plates at once. 
• You’ll have a background in sales with at least three years of experience. 
• You’ll be a confident communicator with a natural ability to build and maintain client relationships. 
• You’ll have excellent written and spoken English and numerical skills. 
• You’ll have experience of working with content management systems (CMS) and client relationship management (CRM) platforms. 
• You’ll enjoy being part of a small team, working in a relaxed office-based environment near Falmouth, Cornwall. 

Location                                                      

Penryn, Cornwall    

Role

Full time, permanent

Salary

£27,000

Our benefits 

Learning opportunities including training for areas of interest and development. 

Social events including team and volunteering days. 

A generous holiday allowance with 30 days (pro-rata) and an extra day for every year worked with the business. 

A birthday treat of an extra day of holiday to spend celebrating as you wish. 

Health and wellness initiatives including free eye tests and an employee assistance programme. 

Life at skinflint 

Our studio and workshop teams work closely together to make the magic happen. But when we’re not at our desks, we’re probably at the beach…  We value time out of the office, so we regularly plan trips like go-karting, fishing, long lunches, seaweed foraging and cooking courses. It’s something we do to encourage ourselves to put down our pens, paper, phones, and laptops and spend time together enjoying the simple things in life. We give back to our communities and encourage our team to spend volunteer days with NGOs that are important to them, because our team means the world to us.

Diversity and inclusion

At skinflint, our people are valued, respected, heard and encouraged to be their unique selves. We know that our people define our success and that a good idea can come from anywhere. That’s why we create and maintain diversity, equality and inclusion in the workplace. We are proud to be an equal opportunity workplace and are committed to equal employment opportunities. We will continue to build an inclusive team from a variety of backgrounds, skills and views through a non-discriminatory application, interview and hiring process. If you have questions, or needs that require accommodating, please get in touch with us. 

The application process 

Candidates should send a CV and Covering Letter to [email protected]. Interviews will be held at our studio in Penryn, Cornwall and will take place as and when we receive applications. For further information or a full job description, please contact the careers team. We can’t wait to hear from you!